Invoices and statements

Statements and tax invoices have been introduced into the billing system for ease of use. The billing section allows users to switch between billing transactions, invoices and credit notes and search for the required information using search fields and date filters.

Statements:

Generate a statement for a period you specify with the opening and closing balance of your account, and all tax invoices and receipts issued during the specified period. When you generate a statement, you will see the monthly invoice raised, the payment taken for the balance and the pending subscription charge for the month.

Invoices:

You have the option of receiving a tax invoice based on your preferred frequency [available options: weekly or monthly]. This means we will issue a tax invoice for all charges incurred during the specified period. A list of all invoices raised for the account (as per the account invoice frequency) is available for reference. You can click on each invoice to see more details.

Payments and receipts:

With the tax invoices and statements explained above, you will now be able to make payments towards your account. We will automatically allocate the payment to the oldest unpaid invoice and issue you with a receipt for the payment.