Pickup points
Collection made convenient
Pickup points are designated locations where customers can pick up their parcels, offering customers the flexibility of either receiving their orders at their doorstep (delivery) or picking them up at a specified location (pickup). Bob Box offers customers the option of collection from lockers and counters in convenient, easy-to-access locations.
Bob Box lockers
Smart, secure locker deliveries in convenient locations*.
Bob Box counters
COMING SOON!
*Bob Box is launching in Pretoria, Gauteng, with plans to expand
to other locker locations and counters across South Africa.
Why offer pickup points?
- Convenient delivery locations – collection of parcels at your local mall or garage.
- Safe and secure for total peace of mind and entirely confidential – bad news for nosy neighbours!
- Contactless delivery and low-touch pickups with easy check-in and check-out.
- Cost-effective delivery and fewer courier journeys means lower emissions.
Pickup points on Bob Go
Pickup point radius
Customers within a 10 km radius of a specific pickup point will have the option of delivery to that location. The 10 nearest lockers and counters within a 10 km radius will be displayed to customers at checkout.
Add a new service level
To offer your customers pickup points as a delivery option, an additional service level must be set up in rates at checkout. Only one service level for pickup points can exist at a time. Once the service level has been created, various rates can be set up.
Quick order fulfillment
The pickup point selected by the customer at checkout will be pre-selected during order fulfillment to reduce human error and ensure that you are shipping the order to the desired location.
