Ecwid
Easily integrate Bob Go with Ecwid
Elevate your ecommerce experience with Bob Go’s seamless integration with Ecwid. Experience real-time syncing of your orders, competitive shipping rates from multiple couriers and robust automation capabilities. Improve your customer experience with quick, reliable order fulfillment and automated tracking notifications – all from one easy-to-use platform.
Rates at checkout are supported for Ecwid, allowing you to set up shipping rates that will be charged to your buyers at checkout.
Integrate Ecwid as a sales channel today and unlock the full potential of your online store.
Seamless integration: how it works
An order is placed on the Ecwid store. The customer pays for the order and shipping costs*.
The order pulls through to Ecwid admin. Payment from the sale is captured.
Order pulls through to the Bob Go dashboard.
- The merchant confirms the shipping details.
- A shipping rate is selected and the order is fulfilled.
Order information is updated on Ecwid admin.
- The order status is updated as "completed".
The courier collects and delivers parcel.
- Upon order fulfillment, a collection request is sent to the courier.
- The merchant must print the automated waybill and attach it to the parcel.
- Tracking updates are emailed to the customer.
- The parcel is collected and subsequently delivered by courier.
Good to know:
- *The amount that your customer pays for shipping at checkout must be set up on Ecwid or on Bob Go by using the rates at checkout feature.
- Rates at checkout are enabled by default when the app is installed. However, it must still be enabled on Bob Go.
- Removal of fulfilled items from an order will not be communicated back to Bob Go.
- Tracking on Bob Go will be affected if the AfterShip app is used.
- Merchants are encouraged to check the settings for product weights and metrics.
- In order to have the province field displayed at checkout, please reach out to Ecwid support (ec.support@lightspeedhq.com) and ask for the “State” field to be enabled on your store.
Start free trial
The 14-day free trial provides an excellent way to try out the system before you commit to it.
Start selling for free.
Upgrade whenever.
Ecwid is an e-commerce platform that helps to easily create a bold, easy to use online store and start selling anywhere online or in-person.
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Bring your products and services to the world. Get started with selling on one channel and expand everywhere online and in person.
