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Smarter shipping, simplified

Smarter ways to manage shipping and logistics

Our features make managing your orders, shipping, and deliveries easy. They help you save time and money while keeping everything in one platform for a seamless experience.

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Merchant dashboard

Powerful shipping features at your fingertips

Manage all your shipments with an intuitive dashboard that makes it easy to track orders, monitor couriers, and stay in control of every delivery from one place.

Real-time order syncing

Keep all your orders up to date across platforms automatically, so you never miss a beat.

Competitive courier rates

Choose from multiple couriers to get the best shipping price for every order.

Tracking notifications

Keep customers informed every step of the way with automated shipment updates.

Rates at checkout

Provide customers with real-time shipping costs directly at checkout.

Order management & automation

Keep everything organised from the moment a customer checks out.

Order management in one place - Sync orders from multiple sales channels (Woo, Shopify, Ecwid, Magento, Rekisa) and manage them centrally.
Auto-fulfill on barcode scan* - Automatically fulfill orders as soon as the packing slip barcode is scanned.
Team access & roles - Invite your staff to manage shipments with controlled access, keeping everything organised.

Waybills & fulfillment

Generate, pack, and ship with accuracy and speed.

Fast waybill generation - Save time and avoid errors by generating accurate waybills instantly at the click of a button.
Ship from multiple locations -Effortlessly ship from multiple locations for your convenience.

Courier management

Access the best rates and couriers - all in one dashboard.

Multi-courier access - Compare and book from multiple trusted couriers without logging in to multiple systems.
Rate at checkout - Offer fixed or live calculated rates so customers see accurate costs at checkout.

Tracking & communication

Keep your customers informed and confident at every step.

Real-time tracking notifications - Keep you and your customers informed with real-time parcel tracking and automatic notifications.
Brand your shipping experience* - Customise your waybills and notifications so every touchpoint reinforces your brand.

Support & service

Count on help when you need it most.

Priority support - Get fast, personalised help from a dedicated support agent.
Knowledge base - Find quick answers in our comprehensive Helpdesk, packed with guides, FAQs, and step-by-step resources to help you resolve issues anytime.

Service levels

A “service level” is basically the time period from when a parcel is collected from the sender to when it is delivered to the customer. Service level details generally vary between delivery partners.

Same day

Delivery takes place on the day of collection, so collection must be requested before 11am.

Express

Delivery takes place on the day after collection, so collection is to be requested before 11am.

Economy

Delivery time varies between 48 and 72 hours, chiefly depending on the destination address.

Ready to ship smarter?

Join thousands of South African businesses simplifying their deliveries with Bob Go.

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Download our app to ship your parcel

No queues, no stress. Just seamless shipping - right from your phone.