Magento
Easily integrate Bob Go with Magento
Elevate your ecommerce experience with Bob Go’s seamless integration with Magento. Experience real-time syncing of your orders, competitive shipping rates from multiple delivery partners, and robust automation capabilities. This extension allows you to get real-time shipping rates from Bob Go and display them to your customers during checkout. Additionally, improve your customer experience with quick, reliable order fulfillment and automated tracking notifications – all from one easy-to-use platform. You can also track shipments and get delivery status updates directly from Bob Go, ensuring your customers stay informed every step of the way.
Integrate Magento as a sales channel today and unlock the full potential of your online store.
Seamless integration: how it works
An order is placed on the Magento store. The customer pays for the order and shipping costs*.
The order pulls through to Magento admin. Payment from the sale is captured.
The order pulls through to the Bob Go dashboard.
- The merchant confirms the shipping details.
- A shipping rate is selected and the order is fulfilled.
Order information is updated on Magento admin.
- When an order is fulfilled, the order items will be marked as “shipped”. The courier information and the tracking number will also be added to the order.
- Please note this is DISABLED by default.
The courier collects and delivers parcel.
- Upon order fulfillment, a collection request is sent to the courier.
- The merchant must print the automated waybill and attach it to the parcel.
- Tracking updates are emailed to the customer.
- The parcel is collected and subsequently delivered by courier.
The order is updated as completed.
- Magento automatically marks the order as “completed” once all the items are fulfilled and an invoice is attached.
Good to know:
- *The amount that your customer pays for shipping at checkout must be set up on Magento.
- A "cancelled" status will be pushed to Magento if the order is cancelled.
- Once an item on Magento has been marked as “shipped”, the fulfillment cannot be cancelled.
- If all the items were shipped, but the order does not have an invoice attached to it, the order status will be updated by Magento to “processing”.
- When pushing fulfillments and shipments to Magento, it will be requested that a notification be sent to the buyer. This depends on the configuration of the Magento store.
To install the Bob Go shipping extension for Magento, please contact our tech support team on tech-investigations@bobgo.co.za or 012 940 1060.
Start free trial
The 14-day free trial provides an excellent way to try out the system before you commit to it.
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