Bend don’t break – the importance of choosing the most flexible courier services
With Bob Go, you’ll find it easy to choose the most flexible courier services. In ecommerce, flexibility is all-important – running an online store is a bit like yoga in that respect. As an ecommerce seller, selecting a courier company is one of the most important decisions you’ll make. However, your choice could also prove to be a limiting factor if you don’t select the most flexible courier services.
One courier to ship them all?
If you rely on a single courier company, you’re not alone – a great many South African ecommerce companies do just that. This approach does come with limitations – you’re at the mercy of any cost increases, and a system glitch could leave you dealing with frustrated customers whose packages have been delayed or even lost.
The good news is that South Africa has a thriving parcel shipping industry, with a number of excellent homegrown companies vying for your business. Because it’s such a competitive space, prices tend to be largely consistent and service levels and standards are generally very high.
You can add flexibility to your business by using multiple courier services – but how will you know which one is right in any particular instance? The answer lies in using a solutions aggregator like Bob Go. With a choice of scalable payment plans – including a pay-as-you-go option with no subscription fees – your Bob Go account grows with your business. You’ll gain access to multiple, trusted delivery partners (currently RAM, The Courier Guy, Internet Express, Fastway and SkyNet) allowing you to opt for the most flexible courier services each and every time you ship.
The benefits of flexibility
With Bob Go, you will enjoy unprecedented levels of flexibility in terms of shipping. With our range of trusted delivery partners, you can compare factors like rates, geographic coverage, delivery timeframes and insurance. You can also review pick-up and drop-off options, and select the combination that delivers the optimum flexibility you’re looking for and that works best for you (in terms of margins and customer service) and your customers (in terms of speed, care and notifications).
While affordability is an important consideration, you can’t put a price on keeping your customers in the loop and delighting them with speedy service and attention to detail. Bob Go has numerous features that can assist you here, including real-time tracking notifications and precise parcel tracking.
Keeping your promises
Bob Go’s user-friendly approach makes it easier for you to choose the most flexible courier services, whether you only ship occasionally or you need to send dozens or even hundreds of packages per day. If you do send a lot of packages of a similar size and weight, it’s worth comparing prices (very easy to do on Bob Go) to help you select the most cost-effective options. You can then pass any savings on to your customers, or add them to your bottom line.
Bob Go features designed for you
In addition to effortless delivery partner selection, Bob Go has a number of other features that can make your life easier and help you cut down on your shipping admin. These include one-click waybill generation and instant collection requests, as well as the ability to ship from multiple locations.
Rates at checkout functionality keeps your customers in the loop, while custom branding lets you build awareness of your products and services.
Providing these features is part of our mission to empower online sellers in South Africa to grow their ecommerce businesses through focusing on delighting their customers. Using our tools and services means less time spent on admin, and more on customer service, marketing and product development. When the basics are taken care of in far less time, you’re free to be a more creative entrepreneur.
Shipping and fulfillment made easy – for everyone
At Bob Go, we know that every online business is different, and that’s why we offer a range of plans including a free, no-obligation ‘try before you buy’ 14-day trial and a pay-as-you-go model with no subscription fees that’s designed with occasional shippers in mind.
Our Starter, Advanced and Premium plans allow for the integration of multiple sales channels and users, and it’s easy to trade up to another plan when your needs and shipping volumes grow. As you upgrade to each new plan, you’ll unlock more great features that have been designed to save you even more time and hassle, and build your own online brand with bespoke marketing enhancements.
The most flexible courier services for you
In ecommerce, speed is of the essence – but it isn’t the only factor you should consider when weighing up different courier services. At Bob Go, we recognise that your online business is as unique as you are. That’s why we make it easy for you to choose the best courier service for your business, and benefit from first-in-class flexibility.
Ecommerce continues to grow at speed in South Africa; if you’re already an online entrepreneur, then you’re well-placed to take advantage of this growth. With Bob Go, there are no limitations to where you could take your business – and it all begins with the way we empower you to choose the most flexible courier services.
Make it happen for your business
You’ve read a lot about the benefits of Bob Go and working with the most flexible courier services, but seeing is believing – so we would encourage you to sign up for your free trial today and experience the benefits of Bob Go for yourself. It’s time to get a feel for how using our tools and services can transform your online business, and discover the game-changing power of working with trusted fulfillment partners who always deliver.
At Bob Go, we always keep our promises – which means that it’s easier for you to keep yours. With Bob Go on your team, you can look forward to unprecedented growth and flexibility as you surprise and delight your customers with fast, efficient and cost-effective order management and fulfillment solutions.
