News & resources

Managing returns can quickly become one of the most frustrating parts of running an online store. That’s why we’re excited to introduce the Bob Go Return centre – a new, simpler reverse logistics solution for South Africa.

In 2026, we’re celebrating 10 years of Bob Go. That’s a whole decade of learning, adapting, growing, and most importantly, delivering. It’s the ideal opportunity to reflect on our journey so far, the businesses we’ve supported, and the lessons that have shaped who we are today. From our early beginnings as uAfrica to our evolution into Bob Go, our story has always been driven by one clear goal: to simplify deliveries for all South African businesses and help them grow with confidence. We’ve come a long way, but we couldn’t have done it without your trust and support.

The start of a new year is more than just a new page on the calendar - it’s an opportunity to reset, reflect, and plan for better results. If your business relies on deliveries, January is the perfect month to review and tweak your courier strategy. By taking a step back, you can assess what worked last year (and what didn’t), identify areas for improvement, and set your logistics operations up for a smoother, more efficient year ahead.

The peak season for online sellers – which begins with Black Friday and Cyber Monday and continues through Christmas and the New Year is a great opportunity, but it comes with challenges. Customers still expect fast deliveries, but you could find yourself dealing with much higher volumes of orders than usual. Without proper preparation, your business could struggle to keep up. Here are our 10 top tips to help you plan, reduce stress and keep your customers happy during peak season.

Cape Coffee Beans is a South African ecommerce business specialising in freshly roasted coffee and everything needed to enjoy and serve great coffee. Founded in 2013 by Phaedon, the business started as a one-man, fully virtual operation run out of his apartment.

Donkey Long Tong was founded by three friends, Marcel, Nic, and Simoné. What started as a playful joke around a braai fire turned into a real product idea: longer tongs to prevent burned hands while cooking.

At Bob Go, we know that running a business means dealing with all kinds of products. Sometimes it’s small parcels like clothes, books, or electronics. Other times, it’s big and bulky items like fridges, furniture, or gym equipment.

Shipping is a vital component of the ecommerce success equation, which is why your online business needs Bob Go shipping solutions. At its most basic, ecommerce shipping solutions involve delivering a package from point A (you, the seller) to point B (your customer), but there are a wide range of considerations involved in making this happen.

Dropshipping has become an increasingly popular business model in South Africa. That’s because it lets entrepreneurs sell products without the need for inventory management or fulfilment logistics. This blog will give you insights into current trends, the do's and don'ts of dropshipping, and practical advice to help South African merchants take advantage of dropshipping opportunities. 

As online shopping has become the norm, so have customer expectations. People no longer want to wait weeks for a parcel to arrive. When a customer places an order, there’s often an unspoken assumption: “I want it now.” For South African ecommerce businesses, offering same day delivery is quickly becoming a key differentiator - especially in competitive areas.

Shipping plays a crucial role in customer satisfaction for any business in ecommerce. When deliveries go smoothly, customers are happy. When problems occur, it can damage your reputation and customer relationships. At Bob Go, we understand that how you handle shipping issues can make the difference between losing a customer and gaining a loyal advocate for your business.

At Bob Go, we believe that innovative technology can help to streamline processes, save you time, and take the hassle out of shipping items that you’ve sold online. Our Scan to fulfil feature is the perfect example of a tool that’s quick and easy to use, and that will save you valuable time.

WithBob Go, you’ll find it easy to choose the most flexible courier services. In ecommerce, flexibility is all-important – running an online store is a bit like yoga in that respect. As an ecommerce seller, selecting a courier company is one of the most important decisions you’ll make. However, your choice could also prove to be a limiting factor if you don’t select the most flexible courier services.

When it comes to seamless shipping and logistics, having the right tools in place is crucial. One such tool that can make a significant difference is the Zebra Printer. Known for its reliability and efficiency, the Zebra Printer is a popular choice for businesses that need to streamline their operations. However, while the printer itself offers a range of benefits, its true power is unlocked when used with Bob Go, your ultimate shipping and logistics partner.

Dropshipping is a unique form of online selling where you create an ecommerce store to sell products, but don’t hold any stock. Instead, you manage the orders and liaise with a third-party supplier who provides the items that you sell. By only purchasing items on demand, you avoid having your capital tied up in inventory, and you save yourself the admin and hassle of managing stock levels. Dropshipping is a relatively affordable and low-risk way to get into selling online, and it’s an approach that can work in South Africa if you follow a few golden rules.

Take advantage of these 10 great Bob Go features to get the most out of your fulfilment process. From automation to bulk actions, Bob Go is packed with tools that help online stores save time, cut costs, and scale efficiently.

Managing shipping costs is crucial for the success of your ecommerce business. Not only do these costs directly affect your profitability, but they also play a significant role in customer satisfaction. Let’s explore some effective strategies to reduce your shipping costs!