Shipping may not be the most glamorous aspect of running a business, but it is undoubtedly one of the most crucial. Efficient shipping operations are the backbone of any successful ecommerce or retail business. Customers today expect fast and reliable delivery, and any delay or mistake can lead to unhappy customers and lost sales. This is where Bob Go comes in.
Bob Go is a groundbreaking shipping tool designed to simplify and streamline the entire shipping process. With its user-friendly interface and powerful features, Bob Go puts you in control of your shipments from start to finish. With Bob Go transforming your shipping operations, let’s take a closer look at some of the standout features that make it the go-to shipping solution for businesses of all sizes.
Powerful rates at checkout
This nifty feature gives your customers the power of choice! You can set up different shipping rates to charge your customers at checkout based on specific criteria like weight and value. By providing transparent and affordable rates during the checkout process, you can effectively reduce abandoned carts and boost conversions. Moreover, this feature fosters enhanced transparency and trust between you and your valued customers.
Real-time shipment tracking
Say goodbye to the days of blindly wondering where your packages are. Bob Go provides real-time tracking and monitoring, allowing you to keep an eye on each shipment as it makes its way to its destination. You and your customers can easily track packages and receive email notifications every step of the way, ensuring transparency and peace of mind.
Access to multiple courier partners
We are committed to providing merchants with exceptional service, along with the most competitive rates available for nationwide delivery throughout South Africa. At Bob Go, we have seamlessly integrated with a diverse range of courier partners, enabling you to access rates and ship with multiple couriers through one user-friendly platform. With our platform, you can effortlessly access all these couriers simultaneously, eliminating the need for separate accounts with each one. Our courier partners offer a comprehensive range of service levels, from express to economy, ensuring that you receive the highest quality service and the best value for your money.
Automated documentation and waybill generation
Gone are the tedious hours spent manually generating waybills and other shipping and fulfillment documentation, like manifests and packing slips. Bob Go automates this process, saving you time and eliminating the possibility of human error. With a few clicks, you can generate professional-looking, accurate waybills and other necessary documentation, making the shipping process seamless and efficient.
Integration with ecommerce platforms
If you run an online store or sell products through an ecommerce platform, Bob Go seamlessly integrates with popular platforms, such as Shopify, WooCommerce, Magento and Ecwid. We also offer an open API for custom integration into Bob Go. These integrations allow for smooth synchronisation of orders and shipping information, reducing shipment duplication and human error. With Bob Go, you can focus on growing your business while we take care of the logistics.
Optimising order fulfillment processes
Efficient order fulfillment is at the heart of all successful shipping operations. Bob Go helps you optimise this process by providing ways to scale and speed up shipping processes through one-click fulfillment with pre-set options, bulk fulfillment with additional bulk actions and a (coming soon!) powerful rule engine to automate specific parts of the fulfillment process. Using the rule engine, you can set rules and preferences to ensure orders are fulfilled and shipped in the most effective and cost-efficient way, minimising administration work and maximising customer satisfaction. Bulk actions like manifest creation, waybill and packing slip downloads and simultaneous fulfillment of multiple orders speed up order fulfillment processes, and optimise your time and effort.
In the fast-paced world of ecommerce, Bob Go is the ultimate tool for streamlining your processes. With its proven success stories, seamless integrations, and future developments, Bob Go has the power to transform your business into a well-optimised, efficient, and customer-oriented machine. Embrace the power of Bob Go and unleash its full potential in your business today.